BeeBu - Notice history

All systems operational

Card Processing Services - Operational

Notice history

Feb 2026

CityFibre Availability Check API is down
  • Resolved
    Resolved
    Broadband Ordering - Cityfibre is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    Broadband Ordering - Cityfibre is down at the moment. This incident was automatically created by Instatus monitoring.

Jan 2026

Broadband Signup Service is down
  • Resolved
    Resolved
    BeeBu - Online Broadband Ordering is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    BeeBu - Online Broadband Ordering is down at the moment. This incident was automatically created by Instatus monitoring.
CityFibre Availability Check API is down
  • Resolved
    Resolved
    Broadband Ordering - Cityfibre is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    Broadband Ordering - Cityfibre is down at the moment. This incident was automatically created by Instatus monitoring.

Dec 2025

CityFibre Availability Check API is down
  • Resolved
    Resolved
    Broadband Ordering - Cityfibre is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    Broadband Ordering - Cityfibre is down at the moment. This incident was automatically created by Instatus monitoring.
Freedom Fibre: Partial Outage in SY Postcodes
  • Resolved
    Resolved

    This incident has been resolved & all affected customers have confirmed service is restored. We apologise on Freedom Fibre's behalf for this outage.

  • Monitoring
    Monitoring

    Freedom Fibre have confirmed the engineer has restored service and we are seeing customers coming back online

  • Identified
    Identified

    The Freedom Fibre NOC team has isolated the devices that have caused the outage across the network and are in the process of restoring the circuits.

  • Investigating
    Investigating

    Good Morning,

    We have witnessed a loss of services in the SY postcode regions. We have communicated with The Freedom Fibre Network, who have identified an issue with a cabinet in the region, and are actively working towards a resolution to restore service as we speak.

    As soon as we receive any further communication, we will make sure to update you all right away.

    PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!

    We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible.

    Thank you for your understanding.
    The BeeBu Team

Problem loading website
  • Resolved
    Resolved
    We managed to resolve the incident
  • Identified
    Identified
    We are continuing to work on a fix for this incident.

Dec 2025 to Feb 2026

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